An ops assistant for your inbox
ForwardThis for property managers
Property managers run on email. Maintenance requests, contractor invoices, tenancy agreements, certificates, rent queries: they all land in your inbox, and they all need actioning. ForwardThis actions them for you. Forward the email, add some simple instructions, and it does the work in the apps you already use.
Gemma Price
Leaking radiator - Flat 2, Ashdown Court
Your instructions
Add this to the Maintenance board for Ashdown Court, and text Dave on +44 7700 900226: leaking radiator at Flat 2, tenant is Gemma on 07700 900123, can you call her this week?
Trello
Create a maintenance task
Maintenance board · Ashdown Court
Twilio
Text Dave the job
+44 7700 900226
Leaking radiator at Flat 2, Ashdown Court. Tenant is Gemma on 07700 900123, can you call her this week?
Sent after approval
You receive a confirmation email once complete.
Setup in 30 seconds.
The emails property managers deal with every day
ForwardThis takes on the repetitive tasks you would normally delegate, or switch between apps to deal with yourself. Each one of these can be actioned from a single forwarded email.
A tenant's maintenance request
“Add this to the Maintenance board and text Steve on +44 7700 900307 to ask him to call the tenant.”
The request becomes a task on the board, and the text goes out once you have approved the words.
A contractor's invoice
“Put this in Xero as a bill, due on the 28th.”
The invoice waits in Xero as a draft bill, with the PDF attached to it.
A gas or electrical certificate
“File this under Milton Road/Certificates and put the renewal in my calendar for next June.”
The certificate is filed in the property's folder, and the renewal date sits in your calendar with a reminder.
A tenancy agreement ready to sign
“Send our tenancy agreement to the new tenant for signature.”
ForwardThis shows you the send first, and the agreement goes out for signature once you say yes.
A rent query from a tenant
“Log this against the tenant in the CRM and set a task to reply tomorrow.”
The query is logged against the tenant's record, with the follow-up task already on your list.
An inspection to arrange
“Put the inspection in my calendar for Tuesday at 11am.”
The inspection sits in your calendar, with the email thread attached to the invite.
Deposit protection paperwork
“File this under Orchard Lane/Deposit and add a row to the Deposits sheet.”
The certificate is filed, and your Deposits sheet gains a row with the protection date.
A change to a contractor's visit
“Text Amara on +44 7700 900184: the electrician now arrives at 9am tomorrow.”
You approve the exact words first, and the text is sent from your own number.
What is ForwardThis?
ForwardThis is an ops assistant for your inbox. It turns email into action, without the hassle. Compatible with over 145+ of the apps you use every day.
Works with any email
Compatible with any personal or professional email provider. Gmail, Outlook and more.
145+ apps
Works across all the apps you already use every day. With more being added every month.
Setup in seconds
No complex setup, apps to install or workflows to build. Sign up, forward, done.
Secure & private
ForwardThis only acts on the emails you send it, and no data gets retained after actions have been completed.
How it works
Forward an email
Forward any email, along with a quick note. Save the attachment. Add this to my calendar. Create a task. Update a record. Send a message on Slack. One email can ask for several things at once.
ForwardThis does the work
It reads your email, then connects to your existing apps & tools to carry out the job. No workflows to build. No copying and pasting between tabs.
Done.
ForwardThis replies when it’s done. With a short summary - and an undo button if something doesn’t look right.
Try it with a real email.
Forward any work email to the address below and see what ForwardThis can do. No signup required.
Occasional product emails may follow.
Workflows property managers use
FAQs
- How do property managers use ForwardThis?
- By forwarding the emails that carry work in them. A maintenance request becomes a task on the board and a text to the contractor. A contractor invoice lands in Xero. A certificate gets filed with the renewal in your calendar. A tenancy agreement goes out for signature. Each one can be actioned from a single forwarded email.
- Does it work with the tools a property manager already uses?
- Yes. It works with Trello, Google Drive, Google Sheets, Google Calendar, Xero, HubSpot, Docusign, Slack, Twilio and 145+ other apps. Each app takes one click to connect, and once connected it stays connected.
- Does it work with Arthur, Alto or Fixflo?
- Not yet. ForwardThis cannot add work to those platforms today, and new apps are added every month. It still covers the rest of a property manager's tools: the maintenance board, files, calendars, bookkeeping, texts to contractors and the CRM.
- Can my team use it too?
- We're working hard on getting our team plan ready to launch. If you'd like to use ForwardThis for your team, please email us for more information.
- What happens to tenant-sensitive emails?
- Your email is processed securely and used only to carry out your instructions. ForwardThis keeps it just long enough for you to press undo, then deletes it completely. Nothing is stored long term.
- Will a text to a contractor ever send without me seeing it?
- No. Every text is shown to you for a quick OK before it is sent, because a text cannot be unsent.