ForwardThis

An ops assistant for your inbox

ForwardThis for estate agents

Estate agents run on email. Viewings, offers, tenancy agreements, enquiries, invoices: they all land in your inbox, and every one of them is a job. Forward the email with some simple instructions and ForwardThis does the work in the apps you already use.

You forward

Hannah Doyle

Viewing request - 14 Ormond Road

Your instructions

Book the viewing for Saturday at 11am with a reminder an hour before, and add Hannah to the CRM as an applicant.

  • Google Calendar

    Book the viewing

    Saturday · 11am

  • HubSpot

    Add Hannah as a contact

    Applicant · 14 Ormond Road

You receive a confirmation email once complete, with an undo button that works for 24 hours.

Get started

Setup in 30 seconds.

The emails estate agents deal with every day

The repetitive jobs you would normally hand to someone else, or do yourself by switching between apps. Each one is one forwarded email.

  • A viewing request

    “Put the viewing in my calendar for Thursday at 3pm, with a reminder an hour before.”

    The viewing goes in your calendar with the thread attached to the invite.

  • An offer on a property

    “Log the offer on the Elm Rise record, and set a task to call the seller.”

    The offer sits on the property's record in your CRM, with the call already on your task list.

  • A tenancy agreement to send

    “Send our Tenancy Agreement to Sarah Kemp, sarah.kemp@gmail.com, for signature.”

    ForwardThis shows you the send first, and the agreement goes out for signature once you say yes.

  • A new applicant

    “Add a row to the Applicants sheet: two bed flat, up to £1,400 a month.”

    The applicant becomes a row in your sheet, so the next match is a quick filter away.

  • An EPC or floor plan

    “Save the attachments under Properties/9 Chalk Hill/Marketing.”

    Every file is saved to the property's folder, and the confirmation lists each one with its link.

  • A landlord's repair invoice

    “Put this in Xero as a bill, due on the 30th.”

    The invoice sits in Xero as a draft bill with the PDF attached.

  • Viewing feedback for a seller

    “Text Mr Osei on +44 7700 900527 with the feedback from Saturday's viewings.”

    The text is shown to you word for word first, and it sends from your own number once you say yes.

  • A memorandum of sale

    “File this under Sales/Wren Cottage/Conveyancing.”

    The memorandum is filed in the sale's folder, alongside the rest of the paperwork.

  • News for the team

    “Post in #sales that 9 Chalk Hill is sold subject to contract.”

    The message is shown to you first, then posted to the channel once you approve it.

What is ForwardThis?

ForwardThis is an AI email assistant that turns email into action in 144+ of the apps you use every day.

  • Works with any email

    Compatible with any personal or professional email provider. Gmail, Outlook and more.

  • 144+ apps

    Works across the apps you already use, with more added every month.

  • Setup in seconds

    Nothing to install and no workflows to build. Sign up, forward an email, and it runs.

  • Secure & private

    ForwardThis only acts on the emails you send it, and the email is deleted within 24 hours of the work being done.

How it works

  1. Forward an email

    Forward any email with a simple instruction: “Save the attachment.” “Add this to my calendar.” “Create a task for Priya.” One email can ask for several things at once.

  2. ForwardThis does the work

    It reads your email, then connects to your existing apps & tools to carry out the job. No workflows to build. No copying and pasting between tabs.

  3. Done.

    ForwardThis replies when it’s done. With a short summary - and an undo button if something doesn’t look right.

Try it with a real email.

Forward any email to the address below to see what ForwardThis can do. No signup required.

Occasional product emails may follow.

Workflows estate agents use

FAQs

How do estate agents use ForwardThis?
By forwarding the emails that carry work in them. A viewing request goes in the calendar. An offer is logged on the property's record. A tenancy agreement goes out for signature. A landlord's invoice lands in Xero. Each one can be actioned from a single forwarded email.
Does it work with the tools an estate agency already uses?
Yes. It works with Google Calendar, HubSpot, Docusign, Google Drive, Google Sheets, Xero, Slack, Twilio and 144+ other apps. Each app takes one click to connect, and once connected it stays connected.
Does it work with Reapit, Alto or Street?
Not yet. ForwardThis cannot update those platforms today, and new apps are added every month. Everything else in the day is covered: viewings in the calendar, offers and applicants in the CRM, documents in Google Drive, invoices in Xero, texts to sellers and applicants, and 144+ other apps.
Can my team use it too?
We're working hard on getting our team plan ready to launch. If you'd like to use ForwardThis for your team, please email us for more information.
What happens to emails with client and property details in them?
Your email is processed securely and used only to carry out your instructions. ForwardThis keeps it just long enough for you to press undo, then deletes it completely. Nothing is stored long term.
Can it set up folders in Google Drive for a new property?
Yes. If you mention a Google Drive folder that does not exist, ForwardThis creates it for you. "File this under Properties/31 Ketton Vale/Marketing" works from the day the listing goes live.