ForwardThis

An ops assistant for your inbox

ForwardThis for law firms

Law firms run on email. Client documents, engagement letters, court deadlines, new enquiries, attendance notes: they all land in your inbox, and they all need actioning. ForwardThis actions them for you. Forward the email, add some simple instructions, and it does the work in the apps you already use.

You forward

Margaret Ellison

Documents you asked for

ellison-bank-statements.pdf

Your instructions

Save the attachments under Matters/Ellison Probate/Estate Papers.

  • Google Drive

    Save the statements

    Matters / Ellison Probate / Estate Papers

You receive a confirmation email once complete, with an undo button that works for 24 hours.

Get started

Setup in 30 seconds.

The emails law firms deal with every day

ForwardThis takes on the repetitive tasks you would normally delegate, or switch between apps to deal with yourself. Each one of these can be actioned from a single forwarded email.

  • Papers from a client

    Save the attachments under Matters/Harwood Estate/Probate.

    Every file is saved to the matter's folder, and the confirmation lists each one with its link.

  • An engagement letter to send

    Send our Engagement Letter to Anna Reeve, anna.reeve@gmail.com, for signature.

    ForwardThis shows you the send first, and the letter goes out for signature once you say yes.

  • A hearing date or filing deadline

    Put the hearing in my calendar for 5 November at 10am, with a reminder the day before.

    The hearing goes in your calendar with the thread attached to the invite.

  • A new client enquiry

    Add this to the CRM as a new enquiry, and set a task to call back today.

    The enquiry is logged as a contact in your CRM, with the call already on your list.

  • An attendance note to write up

    Turn this into a doc titled Attendance note - Harwood, 12 September.

    The email becomes a doc with that title, and the reply carries a link to it.

  • A letter from the other side

    Add a note to the Harwood matter, and set a task to reply by Thursday.

    The note and the task land on the right matter, so the file tells the whole story.

  • Time to record

    Add my time on the Reeve conveyance to the Hours sheet.

    Each entry becomes its own row in the sheet, dated and ready for billing.

  • News for the team

    Post in #matters that the Ferndale purchase has completed.

    The message is shown to you first, then posted to the channel once you approve it.

  • A signed contract

    File this under Matters/Reeve Conveyance/Contract.

    The contract is filed in the matter's folder, alongside the rest of the file.

What is ForwardThis?

ForwardThis is an ops assistant for your inbox. It turns email into action, without the hassle. Compatible with over 145+ of the apps you use every day.

  • Works with any email

    Compatible with any personal or professional email provider. Gmail, Outlook and more.

  • 145+ apps

    Works across all the apps you already use every day. With more being added every month.

  • Setup in seconds

    No complex setup, apps to install or workflows to build. Sign up, forward, done.

  • Secure & private

    ForwardThis only acts on the emails you send it, and no data gets retained after actions have been completed.

How it works

  1. Forward an email

    Forward any email, along with a quick note. Save the attachment. Add this to my calendar. Create a task. Update a record. Send a message on Slack. One email can ask for several things at once.

  2. ForwardThis does the work

    It reads your email, then connects to your existing apps & tools to carry out the job. No workflows to build. No copying and pasting between tabs.

  3. Done.

    ForwardThis replies when it’s done. With a short summary - and an undo button if something doesn’t look right.

Try it with a real email.

Forward any work email to the address below and see what ForwardThis can do. No signup required.

Occasional product emails may follow.

FAQs

How do law firms use ForwardThis?
By forwarding the emails that carry work in them. A client's papers get filed by matter. A client care letter goes out for signature. A hearing goes in the calendar with a reminder. A letter from the other side becomes a note and a task on the matter. Each one can be actioned from a single forwarded email.
Does it work with the tools a law firm already uses?
Yes. It works with Clio, Docusign, Google Drive, Google Docs, Google Calendar, Google Sheets, HubSpot, Slack and 145+ other apps. Each app takes one click to connect, and once connected it stays connected.
Does it work with LEAP, Actionstep or Proclaim?
Not yet. ForwardThis cannot update those platforms today, and new apps are added every month. It already works with Clio for notes, tasks and calendar dates on a matter, and it covers the rest of a firm's day: filing, signatures, deadlines and the CRM.
Can my team use it too?
We're working hard on getting our team plan ready to launch. If you'd like to use ForwardThis for your team, please email us for more information.
What happens to confidential client emails?
Your email is processed securely and used only to carry out your instructions. ForwardThis keeps it just long enough for you to press undo, then deletes it completely. Nothing is stored long term.
Can it set up folders in Google Drive for a new matter?
Yes. If you mention a Google Drive folder that does not exist, ForwardThis creates it for you. "File this under Matters/Novak Purchase/Contract" works from the day the file is opened.