ForwardThis

Email automation workflows

Each page below is one job you can hand over by forwarding an email with your instructions on top. Browse by the kind of work you need doing.

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Setup in 30 seconds.

Tasks & project management

Getting work out of your inbox and onto the board. Tasks, tickets, to-do lists.

CRM & sales

Keeping the CRM current without the typing. New contacts, notes on a deal, follow-ups.

Files, documents & knowledge

Filing things where the team will find them. Attachments, notes, documents.

Customer support

Emails that turn into support work. Tickets, order notes, feature requests.

Calendar & scheduling

Anything that needs a slot in the diary. Meetings, invites, reminders.

Accounting & finance

The paperwork that keeps the books straight. Receipts, invoices, bills.

Marketing

Getting things published and lists kept up. Posts, updates, subscribers.

Communication

Passing things on to the people who need them. Channels, chats, texts.

Developer & technical

Turning reports into work items. Issues, bugs, incidents.

How a workflow works

  1. Step one

    Forward the email

    Send it to your ForwardThis address from whatever inbox you already use. Anything attached goes with it.

  2. Step two

    Add your instructions

    A simple instruction, in your own words. No syntax and no fields to fill in.

  3. Step three

    It happens in your app

    ForwardThis carries it out, reads the result back to confirm it landed, and replies to tell you what happened.

Anything with real consequences is shown to you in full first and waits for your approval. Most jobs can be undone from the reply. Read the guide for how the instructions work.

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