Confluence
Confluence email integration
An email becomes a Confluence page in the space from your instructions when you send it to ForwardThis, keeping the headings, bullets and links the message already had.
Setup in 30 seconds.
How it works
Connect Confluence
Create a free account and connect Confluence. It takes about 30 seconds, and you only do it once.
Forward an email
Forward any email to your ForwardThis address along with your instructions. One email can ask for several things at once.
Done.
ForwardThis replies when it's done, with a short summary and links to what it made, and an undo button if something doesn't look right.
Just forward it
to do@forwardthis.io
Fwd: Northgate kickoff - actions and owners
Make a page in the Ops space called Northgate onboarding runbook, file it under Client Onboarding and label it northgate, then add the go live date to the end of the Client Onboarding index.
---------- Forwarded message ----------
Quick write-up from this morning. Go live is 1 November, Priya is the day to day contact, and invoices go to accounts@northgateproperty.co.uk.
Created Northgate onboarding runbook
Ops space · under Client Onboarding · labelled northgate
Added to Client Onboarding index
Northgate · go live 1 November
Undo available for 24 hours if something does not look right.
Some other examples
- “Add these notes to the end of the Support Handover page.”
- “Attach the signed scope to the Northgate project page and label it client-docs.”
- “Find the page about our refund policy and send me what it says.”
Everything ForwardThis can do in Confluence
Create document
Create a page, or post to the blog
Rename file
Rename a page
Move file
Move a page under another page
Edit document
Add to or rewrite a page
Read a record
Read a page, and what's been said on it
Add note
Comment on a page
Attach file
Attach a file to a page
Change tags
Change a page's labels
Move file to trash
Move a page to the trash
Find pages
Find pages
Try it with a real email.
Forward any email to the address below to see what ForwardThis can do. No signup required.
Occasional product emails may follow.
Why you need ForwardThis
Email is messy, every message asking for something different. It means constantly leaving your inbox and juggling tabs. ForwardThis skips all of that: forward an email along with some simple instructions, and it’s handled. Compatible with every email provider, and it works across the apps you’re already using.
Questions
- How does the Confluence email integration work?
- In Confluence the email becomes a page in the space from your instructions, under a parent page where your instructions give one and with labels on it, or its text goes onto the end or the top of a page you already have; if somebody saves that page while ForwardThis is working, Confluence refuses the change and nothing is altered. Forward the email to your ForwardThis address with a simple instruction, like "make a page in the Ops space called Northgate onboarding runbook". ForwardThis writes the page from the email and replies to confirm with a link. The first time, you'll need a free account with Confluence connected, which takes about 30 seconds, and that's the entire Confluence email integration. Turning an email into a Confluence page has a page of its own.
- Can it add to a page I already have instead of making a new one?
- Yes. Name the page and it adds the text to the end, or to the top if you'd rather, or replaces the whole page if that's what you ask for. If somebody saves that page while ForwardThis is working, Confluence refuses the change and nothing at all is altered, and you get told what happened rather than finding someone's edit gone.
- Can I choose the space, the parent page and the labels?
- Yes. Say which space the page belongs in, name an existing page to file it under, and list the labels you want on it. Labels can be added or removed on a page later too, without touching what the page says.
- Can it read a page back to me instead of writing one?
- Yes. Ask for what a page says and it searches the wiki, finds it, and replies with the text in the email. A long page comes back trimmed, and the reply tells you it has been trimmed rather than pretending that's all of it. It can also comment on a page if you want to flag something instead of changing the words.
- What if the page comes out wrong?
- The confirmation email includes an undo that works for 24 hours, which puts the previous version back, and it refuses if the page has moved on since. Moving a page to the trash always checks with you first, and it goes to the space's trash where an admin can restore it. ForwardThis never changes who is allowed to read a page.